Tag: customer attitude

  • Fishbein’s Model of Attitude In Market Research

    Fishbein’s Model of Attitude In Market Research

    Introduction In market research, understanding consumer attitudes is paramount to predicting and influencing buying behaviors. The Fishbein Model of Attitude, developed by psychologist Martin Fishbein in the 1960s, remains a foundational framework for comprehending how individuals form and express their attitudes toward products, services, or brands. This model provides insights into the intricate interplay between…

  • Osgood Scales in Surveys: Applications, Pros & Cons

    Osgood Scales in Surveys: Applications, Pros & Cons

    Introduction In the study of psychology and communication, the Osgood Scale represents a powerful tool that is used to better understand human perceptions and attitudes. Osgood scale is a widely-used measurement instrument, that is used to measure the responses of different individuals to various stimuli although the responses can be subjective.  In this article, we…