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What is a Panel Survey?
Introduction Panel surveys are a type of survey conducted over a long period measuring consumer behavior and perception of a product, an experience, or a service. In this article, we will understand panel surveys, the methodology that guides them, their importance, some examples, and much more. What are Panel Surveys Panel Surveys are online research…
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The Top 10 Automated Concept Testing Platforms of 2022
Concept testing helps you figure out how helpful, affordable, and unique your idea is to your potential customers. It helps you determine the usability and desirability of your product to your target audience. There are 3 major platforms to help you test concepts, full-service companies, online survey platforms, and automated concept testing platforms. However, we’ll…
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What Is Customer Experience Optimization and How to Do It Properly
Optimizing your customer experience has a significant impact on your acquisition and retention rates. If your customers have an enjoyable experience with your company, they are more likely to purchase your product and be loyal to your brand. Regardless of how great your product is terrible customer experience is a huge dealbreaker for most customers.…
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How to Test Claims for Consumer Products
Customers care about what your products promise to do and what your company stands for. There have been numerous cases of customer backlash as a result of companies launching products with claims that do not match the brand’s reputation and discovering the claims were false. Effective product claims help you draw in more customers, while…
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How To Write Email Survey Subject Lines That Get Opened
Introduction Email surveys are among the most popular quantitative and qualitative data collection methods. It is based on administration survey questionnaires via emails to a specific target audience. Email surveys are a direct way to retrieve feedback from your customers. There are two ways of administering email surveys; The first method involves embedding hyperlinks in…
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Taste Testing Market Research & How it Works
Introduction The purpose of taste testing is to determine the preferences of consumers. It is an important part of marketing research and can be used to inform decisions about brand positioning, product development, and pricing. Taste testing can be conducted by either a representative sample or by an individual consumer. In this article, we will…
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SMS Surveys: Definition, How to Send SMS Surveys and Benefits
Introduction SMS Surveys are an easy and affordable way to send customers surveys. They’re simple, but they can be used for more than just customer satisfaction surveys. Sending SMS Surveys has even been said to have a higher response rate than some online surveys. Read on to discover how true this statement is. What…
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In-Store Surveys: Definition, Benefits, and Example Questions
Introduction If you’re in the market for a new product, it’s important to understand how well your customers understand your concept. This is where in-store surveys come in. An in-store survey is a method of collecting information about customers’ perceptions of products or services within a retail environment. They are used by businesses to gain…
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What Is A Niche Audience & How to Find Yours
Introduction Niche audiences are like a secret club. They are people who have the same interest and passion as you do. But they’re not necessarily looking for the same thing from you. They just want to be part of a community that shares their interests. That means niche audiences may be perfect for your business…
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Testimonial Questions: Free Examples + How to ask
Introduction The business climate has become more aggressive over the years, with competitors littering the place, making it harder for existing businesses to expand their customer share and for new businesses to acquire new customers. In cases like this, trust has always been a deciding factor for customers in choosing one brand over another. Testimonials…