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Major Real Estate KPIs For Investors, Agents & Developers in 2022
Monitoring real estate KPIs can be incredibly challenging for real estate professionals because there are so many of them. One of the main reasons you should prioritize some KPIs over others is that some significantly influence your sales while some don’t. Here are the most important KPIs to track as a real estate professional; investor,…
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Minimum Viable Product: Definition, Strategies, and Examples
Introduction When it comes to launching a new product, the stakes are high. In order to mitigate risk and drive fast results, many businesses have adopted an iterative approach to product development known as the minimum viable product (MVP) strategy. An MVP is a version of a new product that has been stripped down to…
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Retention Bonuses Guide For HR Managers
Introduction Retention bonuses are a way to show employees that you care about their well-being. They’re an investment in your company’s future. They show that a company is investing in the people who are working for it and that the company wants them to be around for a long time. In this article, we will…
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How To Conduct PESTEL Analysis
Introduction In today’s competitive market, it’s important that your business makes informed decisions about which opportunities are worth pursuing. PESTEL analysis is a useful framework for analyzing and understanding the potential impact of external factors on your business. It stands for Political, Economic, Socio-Cultural, Technological, Environmental, and Legal analysis. If you’re unfamiliar with PESTEL analysis…
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Lost Customer Research: Questions To Ask & How To Conduct It
Introduction Tracking customer feedback is one of the most challenging aspects of running a successful business. Unlike some other types of data, customer feedback requires constant attention and monitoring to ensure it’s accurate and up-to-date. It’s easy for your business to be lacking in this department, especially if you don’t have a formal process in…
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Employee Advocacy: Definition, Types & Examples
Introduction Employee advocacy is the process of helping employees to be aware of their rights and responsibilities as employees, and to advocate for themselves when they have been treated unfairly. You can also call it an approach to conflict resolution that encourages a positive relationship between employees and the organization. Employee advocacy relies on the…
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Kano Analysis Guide for Product and Customer Success Managers
A company could create a product with the same features as its competitor’s product, but customers are still not enthusiastic about it. There are several reasons for this, but one of the most common is that the product team focused too much on functionality while ignoring what the customers truly desired. Customer satisfaction is not…
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Customer Churn: How to Measure & Prevent it
Introduction A customer who leaves your product is called a “churned customer.” It’s important to understand why customers churn so you can figure out what to do about it. In today’s article, we will expand on the causes of customer churn and what it means for your business. What is Customer Churn? Customer churn is…
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Customer Journey Touchpoints: The Complete Guide
Successfully identifying customer touchpoints helps you understand customers’ perceptions of your brand. When you identify these touchpoints, you can see your company through your customers’ eyes and determine what you can do to improve their experience. Customer touchpoints start when a customer notices your brand and continue when they become interested in your brand, convert,…